Customer service, now even better
Meet Yanboot Assistant — ask questions, find products, and place your order right in the chat. On the website, or on WhatsApp where you can also send voice notes and photos. And a real person is always one tap away.
What Yanboot Assistant can do
Ask questions
Inquire about products, prices, delivery areas, and store hours.
Explore options
Get ideas, recipes, and dietary options including gluten-free, vegan, and organic products.
Direct ordering
Build your basket in the chat, then choose delivery and the payment method that suits you.
Voice & Photo Support
Send voice notes or share a photo of your shopping list on WhatsApp to order instantly.
Your own dialect
Chat in Arabic, English, and in the local dialect you prefer.
Speak to our team
Easily transfer to speak with a customer service representative anytime.
Powered by AI, backed by our team — a real person is always one tap away.
How it works
Open the chat
Click the chat icon at the bottom-right of any page, or message us on WhatsApp.
Send your request
Type your message, or send a voice note or shopping list photo on WhatsApp.
Get answers or order
Receive your answer instantly, or confirm your order and pay when ready.